Her'es what Hastings didn't realize - people LOVE the big selection of DVDs. They also enjoy getting the t.v. shows streaming. But there is not a big movie selection streaming on Netflix and when customers had to choose between access to the DVDs or to the limited streaming a lot of them just said, "forget it." FYI, I'm on Netflix until Mr. Pete finishes watching all the episodes of Breaking Bad he has missed - then' we're dropping it too.
Netflix has had a tough few months, and it’s been taking its toll on the video rental company. In its third-quarter earnings report Monday, the company reported that it’s lost 810,000 subscribers in the United States in the past three months.
Many were expecting the company to post subscriber losses after fumbling how it handled its price changes and on-again, off-again decision to spin off its DVD-by-mail business. In an interview with the New York Times, Netflix’s chief executive Reed Hastings said the company simply moved too quickly and didn’t completely understand how its customers felt about Netflix.
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