Monday, May 03, 2010

My Domestic Church Daily Clips 05/04/2010

  • The MT profession usually isn't this interesting! I read on one of the forums about an MT losing her job for putting the wrong name to send a copy - I thought that was extreme, but with records being sent over seas I think we have more to worry about!

    tags: medicaltranscription

    • Could Osama bin Laden and other terrorists
      have access to the medical records of thousands of retired and active duty American military
      personnel? That's one possibility according to a story of overseas outsourcing,
      broken promises, corporate intimidation and massive technological failure told by
      Susan Purdue, a former employee of the MedQuist medical transcription company. (A full interview will air Sunday afternoon from 1 until 4 p.m.on WWNC-AM 570.)



      Purdue said MedQuist, had contracted with the Veterans Administration to transcribe voice dictation from doctors at Veterans Administration Medical
      Centers around the world. According to Purdue, some of this transcription work has been done by offshore workers in India and Pakistan. Purdue says American transcriptionists are paid 10 to 12 cents per line. Companies in India and Pakistan will do an entire page of notes for less than 25 cents. MedQuist's Web site notes the company has "10,000 US/based transcribers." No mention is made of overseas workers.


    • Purdue served as the Asheville office's computer systems administrator. As such she routinely saw transcribed files that were being transferred back
      to the company's file servers. She said she first noticed something was wrong
      shortly after the terrorist attacks of September 11, 2001. "I noticed documents coming through the system that were dated 12 to 14 hours in the
      future. I couldn't understand that. We had a company rule that we would provide a 24 hour turnaround. Accurate time stamping was critical. When I
      asked management where those files were coming from I was told they were
      offshore stuff. I thought Bermuda or the Bahamas. They said no, it was India
      and Pakistan."



      Realizing the Veterans Administration hospital system was one of the firm's largest customers, Purdue said she asked, "Are veterans records being
      transcribed in India and Pakistan?" Purdue said her manager told her to mind
      her own business, get back to work, do her job. "I assumed it was private
      work coming in and for a while I ignored it."
  • Free information videos on tons of subjects!

    tags: homeschool, highschool


Posted from Diigo. The rest of my favorite links are here.
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